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Frequently asked questions
A: Absolutely! We take pride in customizing our products to meet your unique needs. Whether you're looking for a specific nature-inspired theme, a particular location, or have any other special requests, we're here to bring your vision to life. Let us know your requirements, and we'll work closely with you to ensure your special order exceeds your expectations. Contact us directly to discuss the details and let's make your photography dreams come true!
A: We take great pride in ensuring that your purchased photographic art arrives safely and promptly. We offer several shipping methods to cater to your needs, including standard, expedited, and international shipping to Canada. Delivery times vary based on the shipping method selected, with standard shipping typically taking 5-7 business days within the U.S. and 10-14 business days for international orders. Expedited shipping options are also available. You will receive a tracking number as soon as your order is dispatched, allowing you to monitor its journey from our studio to your doorstep.
A: We want you to be thrilled with your custom photography prints. If you're not completely satisfied, you can return your custom order within 7 days of receipt for an exchange. Please ensure the products are in their original condition and packaging. To initiate a return, contact our customer service team with your order details, and we'll guide you through the process. Our goal is to ensure you love the natural beauty our studio photography brings into your space!